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Freshdesk replies do not work - status remains the same

Hi,


I have tried to reply to several of our customer e-mails just now, but they remain un-answered, and nothing is sent.


I can't even close them.


Are you having technical problems at the moment?


Please help a.s.a.p.!


Thanks,


BR

E-Invasion A/S

Ane Jönsson

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